Abstract:
The universities have a huge role to play in creating the human resources needed for the development
of the country and streamlining research-related activities. Sri Lanka has been hit hardest by the
recent global COVID 19 pandemic. In this context, nowadays, all educational institutes have teaching
and learning process through online. Department of Arabic attached to Eastern University, Sri Lanka
is implementing e-learning activities. Although online learning and teaching activities was an
unavoidable feature in the COVID 19 Pandemic period, the research question is whether it is found to
be effective in student learning and to what extent its directory level exists. This study tries to introduce
the higher education sector in Sri Lanka, especially Eastern University, Sri Lanka and to find out the
possible ways to build up and promote online teaching and learning system in Eastern University, Sri
Lanka. The researcher has used the questionnaires through distributing the Google form to the
students in primary data as well as he brings the library survey in the secondary sources. The study has
concluded that, the online teaching and learning process in the Department of Arabic, is particularly
successful. The students had advance instructions issued on organizing lectures and the lecturers have
followed best culture in teaching. The lecturers could understand students’ learning need and followed
good approach to ensure students participation.
