A Study on the Effectiveness of Training in Improving Job Performance

Abstract

This study was carried out to measure the relationship between effectiveness of training and the job performance, to identify the causes for non-improvement of the job performances of employees even after the training and to provide recommendations to increase the job performance related to training. According to the data available with the state organizations and with the Management Development Training Department (MDTD), lot of training have been arranged and conducted to the Employees attached to various state organizations. But the problem identified for this research is that the job performances of the employees in these organisations are not satisfactory up to the expectation even after they underwent training. To analyse and find out the reason, the sample of 150 was selected out of 842 populations, from top, middle and bottom level Managers who have undergone various trainings locally as well as in abroad from three major departments namely Department of Irrigation (Central), Department of Irrigation (Provincial) and the Department of Health; in all eight Districts in Northern and Eastern Provinces. In this study the Training system and the Employees Response were taken as the independent variables, Working Environment was considered as intermediate variable and the Job Performance was the dependent variable. Under training system, the relevance of training, appropriate training methods and course delivery were the components. Under employees’ response, the commitment of employees, career need and the attitude of employees were the components. Under working environment facilities in the organisation, role of employers and support of the immediate supervisors and co- workers were considered. The data were collected through structured questionnaire and direct observation with available secondary data. The method used for analysis of data and testing of hypotheses is the statistical techniques of regression analysis. At the end of this research study it was found that the job performances of employees were not satisfactory after the training due to the failure in the adoption of training system, lack of employee’s response towards training and failure to provide conducive working environment. This research study will be beneficial to all the organisations including the Management Development and Training Department in Northern and Eastern Provinces, to carefully follow the suitable training system and provide conducive working environment in order to get the optimum job performance of the employees.