Abstract:
The Quality of working life is dependent on the extent to which an employee feels him/herself as
being valued, rewarded, motivated, consulted and empowered (Cascio, F.W. (1998)
University plays an important roles for knowledge development of the country, Eastern University
also have being contributed its inputs to the national development. Academic and non-academic
staffs are major work force in the University system. The level of quality of work life of the nonacademic
staff is influenced high than the academic staff.
The objective of this research study is identifyingthe present status of quality life of Non-Academic
staff. Hence, this study investigates the factors affecting quality life of employees’ particularly
non academic staff in Eastern University, Sri Lanka. Employee participation, career development,
job security, safe environment, employee benefits and employee relationship are investigated
independently in relation to the quality life of non-academic staff.
100 sampleswere randomlyselected from non-academicstaff. Collected data via questionnaireand
interviews were analyzed by using five point scales (5 for high and 1 for low) and evaluated.
The finding of the research is moderate levels of Quality of work life of non academic staff due to
the low levels of career development, job security, safe environment, employee relation and
employee benefits.
