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Volume 7 - Issue 1 (2023)

Volume 7 - Issue 1 (2023)

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THE IMPACT OF ELECTRONIC BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION DURING COVID-19

Thilakaratna, K.G.S.S.; Premarathna, W.G.I.D.; Tennekoon, S.T.M.S. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

The study was developed upon three main objectives; which are to identify the impact of e-banking service quality on customer satisfaction during Covid-19 in commercial banks in Rathnapura District, to identify the impact ...
GLOBALIZATION AND ITS IMPACT ON HUMAN RESOURCE MANAGEMENT PRACTICES IN PZ CUSSONS NIGERIA PLC., LAGOS

Dunmade, E.O.; Ajayi, M.A.; Jimoh, A.L. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

Human resource management continues to be critical in generating a competitive advantage for any corporation in this period of fierce global business competition, as globalization has made the corporate world increasingly ...
IMPACT OF INTERNAL CORPORATE GOVERNANCE MECHANISMS ON ENTERPRISE VALUE:

Balagobei, S.; Velnampy, T. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

Corporate governance is crucial for gaining investor confidence and unlocking shareholder value. The aim of the study is to examine the influence of internal corporate governance mechanisms on enterprise value of listed ...
IMPACT OF CORPORATE SOCIAL RESPONSIBILITY (CSR) ON FIRM PERFORMANCE IN SRI LANKAN LISTED COMPANIES

Piriya, M.; Velnamby, T.; Nimalathasan, B. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

Corporate social responsibility and Firm Performance is continuing discussion encountered by most of the commercial organizations. This study investigates the of economic, social and environmental disclosure and Firm ...
A STUDY OF CAREER SATISFACTION OF SRI LANKAN SELF - INITIATED EXPATRIATE PROFESSIONALS IN QATAR AND OMAN

Mudalige, D.M. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

With the impact of globalization, number of expatriates across the world is increasing at a rapid rate and most of them are Self-Initiated Expatriate (SIE) workers. Substantial number of Sri Lankan migrant professionals ...
Impact of Customer Relationship Practices on Customer Satisfaction in SMEs in Jaffna district during pandemic condition

Kumaradeepan, V. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

In today's highly competitive economy, maintaining long-term relationships with consumers is a major challenges for all firms. Therefor better understanding of customers and their need is very primary step. This aim of ...
THE IMPACT OF FINANCIAL DECISIONS ON FINANCIAL PERFORMANCE OF LISTED MATERIAL COMPANIES IN SRI LANKA

Wijayasiri, W.K.A.; Sugathadasa, D.D.K.; Wijekumara, J.M.N. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

Financial decisions are deemed to be a key component in today's fiercely competitive business environment to enhance the company's financial success. Hence, this study investigates the impact of financial decisions on ...
The Impact of Exchange Rate Volatility on Exports in Sri Lanka: An Empirical Analysis from ARDL and Granger Causality Approaches

Shiyalini, K.; Vinayagathasan, T. (Faculty of Commerce and Management Eastern University,Sri Lanka, 2023)

After the implementation of freely floating exchange rate regime in Sri Lanka, exchange rate became highly volatile which had negative repercussions for trade, investment and growth. Therefore, this study investigated ...

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