Abstract:
This study investigates the influence of working environment on employees' job
performance in two divisional secretariats. This study was implemented with five
dimensions of independent variable of working environment, namely job aid,
supervisor support, physical work environment, work incentives and performance
feedback and employees' job performance which is identified as, dependent variable.
Using structured questionnaire the data were collected from 189 employees of two
divisional secretariats in Batticaloa. The collected data were analyzed by using
descriptive statistics, correlation and regression analyses.
The findings reveal that the working environment factors and employees' job
performance are in high level among the respondents of divisional secretariats. The
analyses stated the positive relationship between the working environment and
employees' job performance. This relationship is supported by the working
environment dimensions that job aid, supervisor support, physical work environment,
work incentives and performance feedback shows the positive relationship with the
employees' job performance. Job aid and supervisor support show the strong positive
relationship with the employees' job performance thbn'physical work environment and
work incentives show the moderate positive relationship with employees' job
performance in the selected two divisional secretariats. And performance feedback
shows the strong positive relationship with employees' job performance in the
Manmunai West - Vavunatheevu divisional secretariat and weak positive relationship
with employees' job performance in the Eravur Pattu - Chenkalady divisional
secretariat.
Further regression analysis as concluded that working environment has significaht
influence on employees' job performance in the two divisional secretariats. Moreover,
the dimensions of working environment which are job aid, supervisor support, physical
work environment, work incentives and performance feedback has also influenced
significantly on employees' job performance.
