Abstract:
The objective of this study is to investigate the impact of coordination, psychological
safety, and the job security on employee's job performance, and the moderating role of
coercive pressure in insurance companies in Batticaloa the insurance industry is a vital
sector of the economy, and it has been experiencing significant growth over the years.
Employee's job predominance is critical for the success if insurance companies, and this
study aims to identity the factors that affect employee's job performance and provide
insights to improve it.
There are a lot of companies in Batticaloa the findings of the study suggest that
coordination, psychological safety, and job security have a significant and positive
impact on employee's job performance. Specially, coordination was found to have the
strongest impact on employee's performance. Coercive pressure was also found to have
a significant moderating effect on the relationship between coordination, psychological
safety, and job security and employee activities, the positive relationship between
coordination psychological, and job security and employee's job performance was
found to be a stronger under high levels of coercive pressure.
The study has several implications for insurance companies in Batticaloa. first,
insurance companies should focus on improving coordination among employees by
implementing effective communication carrel's, encouraging teamwork, and
establishing clear roles and responsibilities. second, fostering a psychological safe work
environment is essential to enhance employee's job performance, insurance companies
should encourage open communication, respect diverse opinions. Third providing job
security to employee's is crucial for improving employee's performance. the findings
suggest that coordination, psychological safety, and job security have a significant
positive impact on employee's job performance. Insurance companies should priories
improving these factors to enhance employee's job performance and ultimately, the
success of the organization.
