Abstract:
The purpose of this study is to examine the impact of interpersonal emotion regulation
of managers on subordinate's job performance of banking sector in Trincomalee
district. Existing levels of interpersonal emotion regulation and job performance of
selected banks are explored as first objective. The relationships between interpersonal
emotion regulation and job performance of selected banks is explored as second
objective and impact of interpersonal emotion regulation on job performance of
selected banks is explored as third objective. 395 employees who work in different
selected banks (Commercial bank, People's bank, BOC bank, Sampath banh HNB
bank) of Trincomalee district was identified as the population. Out of the 395
employees, using the convenience sampling technique 300 employees were considered
as the research sample.
Findings shows that interpersonal emotion regulation and job performance had high
levels. Strong positive relationship has been identified between intbrpersonal emotion
regulation and job performance. 75.loh variation in job performance is explained by
interpersonal emotion regulation. Finally, the results derive that interpersonal emotion
regulation positively impact on job performance in selected banks (Commercial bank,
People's bank, BOC bank, Sampath bank, HNB bank) in Trincomalee district.
