Abstract:
This study investigates the relationship between antecedents of organrzational
identification implication for employee performance of state and private sector banks
in Batticaloa District. This study was implemented with of three independent
variables of workplace incivility, perceived supervisor support, job satisfaction. And
employee performance is as the dependent variable. This study eliminates the
empirical knowledge gap in the Batticaloa area regarding this topic. Using a
structured questionnaire the data was collected from 207 employees of state and
private banks Batticaloa. And the collected data was analyzed by using descriptive
statistics, correlation, mediating analyses.
The findings reveal that the workplace incivility, perceived supervisor support, job
satisfaction and organizational identification are in high level among the respondents.
And employee performance also high level among the respondents.
The analyses stated weak negative relationship between workplace incivility and
employee performance and strong positive relationship between perceived supervisor
support and employee performance. Strong positive relationship between job
satisfaction and employee performance
