IMPACT OF FAMILY FRIENDLY BENEFITS AND FAMILY SUPPORTIVE SUPERVISORS ON JOB SATISFACTION

Abstract

This study examined the antecedents and consequences of the use of family-friendly benefits for banking employees in the Nuwaraeliya District of Sri Lanka. The research was motivated by the growing need for organizations to provide family-friendly benefits and support to their employees in order to enhance job satisfaction and retain talent. The study had three main objectives: (1) to identify the levels of family-friendly benefits, family-supportive supervision, and job satisfaction among banking employees, (2) to assess the relationship between family-friendly benefits and job satisfaction as well as between family-supportive supervision and job satisfaction, and (3) to assess the impact of family-friendly benefits and family-supportive supervision on job satisfaction. The study adopted a quantitative research approach, with data collected through a structured questionnaire from a sample of 310 banking employees from five major banks in the Nuwara Eliya District. The data were analyzed using descriptive statistics, correlation, and regression analyses. The findings revealed that the levels of family-friendly benefits, family-supportive supervision, and job satisfaction were high among the banking employees surveyed. Furthermore, there was a strong positive relationship between family-friendly benefits and job satisfaction, as well as between family supportive supervision and job satisfaction. The regression analysis demonstrated that both family-friendly benefits and family-supportive supervision had a statistically significant and positive impact on job satisfaction among the banking employees. The findings contribute to the existing literature on job satisfaction, particularly in the context of the banking sector in SriIanka. The study recommends that organizations, particularly in the banking sector, should prioritize the implementation of family-friendly policies and train supervisors to be more supportive of their employees' family needs. Future research could explore the effects of moderating variables, such as gender and age, and investigate other factors that contribute to creating a family-supportive work environment.