Abstract:
This study investigates the impact of hybrid workplace model (telework and
flexible work) on job performance, with work engagement as a mediating role, among
IT companies in Colombo District of Sri Lanka. A quantitative approachwas employed,
and data were collected from 260IT employees using structured questionnaires. The
data were analyzed using descriptive statistics, conelation analysis, regression, and
mediation analysis.
The finding related to objective one, univariate analysis revealed that telework, flexible
work, work engagement, and job performance wele perceived at a very high level
among employees, reflecting positive experiences with hybrid work practices.
Objective two, correlation analysis indicated positive associations among the variables.
Telework showed a moderate positive relatisoshrp with work engagement and a strong
positive relationship with job performance. Flexible work exhibited strong positive
relationships with both work engagement and job performance, while work engagement
was significant strong positive associated with job perfor-mance.
"ti.,
Further, objective three, mediation analysis confirmed that work engagement partially
mediates the relationship between both telework and job performance, and flexible
work and job performance. Although telework and flexible work directly enhance job
performance, their effects are strengthened when employees demonstrate higher work
engagement.
These findings suggest that hybrid workplace models can be effectively leveraged to
enhance job performance by fostering greater employee engagement. The study offers
practical implications for IT companies seeking to optimize their workforce strategies
in hybrid environments and contributes to the growing body of research on flexible
work practices in emerging economies.
Key Wordsz Hybrid WorlElace Model, Telework, Flexible work, lV'ork engagement,
Job performance.
