dc.contributor.author | Rasnayaka Mudiyanselage Asela Bandara, Nawarathna | |
dc.date.accessioned | 2019-01-23T09:50:05Z | |
dc.date.available | 2019-01-23T09:50:05Z | |
dc.date.issued | 2018 | |
dc.identifier.uri | http://www.digital.lib.esn.ac.lk/handle/123456789/155 | |
dc.language.iso | en_US | en_US |
dc.publisher | Faculty of Commerce & Management | en_US |
dc.subject | Service Quality | en_US |
dc.subject | Tangibility | en_US |
dc.subject | Reliability | en_US |
dc.subject | Assurance | en_US |
dc.subject | Responsiveness | en_US |
dc.subject | Empathy | en_US |
dc.subject | Customer satisfaction | en_US |
dc.title | The impact of service Quality on customer satisfaction: special reference on service station for motor vehicle service station in Kurunegala area | en_US |
dc.type | Undergraduate Report | en_US |
dc.identifier.sslno | FCM1964 | en_US |