A study on theimpact of electronic customer relationship management on customer satisfaction in banks special refernce to Manmunai north divisional secretariat of Batticaloa

dc.contributor.author	Kajanitha, S
dc.date.accessioned	2019-05-22T08:06:53Z
dc.date.available	2019-05-22T08:06:53Z
dc.date.issued	2016
dc.identifier.uri	http://www.digital.lib.esn.ac.lk/handle/123456789/3511
dc.language.iso	en	en_US
dc.publisher	Faculty of Commerce & Management	en_US
dc.subject	Electronic customer relationship management	en_US
dc.subject	Customer satisfaction	en_US
dc.subject	Manmunai north division	en_US
dc.title	A study on theimpact of electronic customer relationship management on customer satisfaction in banks special refernce to Manmunai north divisional secretariat of Batticaloa	en_US
dc.type	Undergraduate Report	en_US
dc.identifier.sslno	FCM1649	en_US