Abstract:
Emotional intelligence (EI) has become a famrhar term among educators, counselors,
and business leaders alike. Also, educational systems around the world have rapidly
experiencing changes and reforms, impacting to teachers' job performance. Despite
these changes, discussion on how to predict teachers' performance is complex and
remains difficult to evaluate. The problem statement points out based on the past
years result analysis of Zonal Education Department; the performance of the students
in schools of Manmunai South and Eruvil Pattu Divisional Secretariat is poor.
Therefore; this study mainly investigates the impact of emotional intelligence of
teachers on their job performance from the perspectives of students in selected
schools of Manmunai South and Eruvil Pattu Divisional Secretariat in Batticaloa.
The study mainly considers the primary data. Data for this study have been collected
using close ended questionnaires containing personal and research "related questions.
Out of 316 questionnaires that have been distributed,305 are returned and the data
analyzed by the aid of Statistical Package of Social Science (SPSS) 22.0 Version. The
unilabiate and bivariate analysis techniques were used in order to analyze data and
find the results of study objectives. At the same time, the results show that the
Emotional Intelligence has positive impair r on Teachers' Job performance and
significantly related with job performance. Furthermore, the dimensions of emotional
intelligence such as self-awareness, self-management, social awareness and
relationship management having high level contribution to determine the job
performance. The findings of this study have significant practical implications.
The result of this research is beneficial particularly for the educational sectors to
consider the factors that can enhance the emotional intelligence of teachers to increase
their job performances in selected schools of Manmunai South and Eruvil Pattu
Divisional Secretariat in Batticaloa