STUDY ON INFLUENCE OF BIG FIVE PERSONALITY TRAITS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Abstract

Personality traits highly influence human behavior. Moreover. organizational citizenship behavior (OCB) has been considered to be one of the most ir-nportant factors influencing organizational effectiveness. In this research study, there are five independent variables such as openness to experiences, conscientiousness, extraversion, agreeableness, and emotional stability and the dependent variable is organizational citizenship behavior (OCB). Thus, this study intends to investigate the level of big five personality traits and organizational citizenship behavior, the relationship between big five personality traits and orgar-rizational citizenship behavior, and the impact of big five personality traits on organizational citizenship behavior of commercial banks employees in the Kandy district. In this research study, prirnary data had been practiced by tfri, ,tuOy. A structured questionnaire was used as the method of data collection. The sirnple random sampling method was used to make the sampling fi'amework'of the study. The quantitative research approach was used for this study. I'he data were analyzed using descriptive statistics, correlation, and regression analysis. The findings indicate that there are good reliability and high level of big five personality traits on organizational citizenship behavior of the commercial banks' employees in the Kandy district. And also the results showed that there is a significant positive relationship between the big five personality traits and organizational citizenship behavior. Furthermore, the big five personality traits positive impact on organizational citizenship behavior.